Local water damage crew working in an Austin-area home with air movers and a dehumidifier — Our crew · Austin metro

Why Manor homeowners call us

A local crew that shows up and does it right

Dried to a reading Equipment stays until the material meters dry, not until the surface feels dry.

One crew, start to finish The same local crew from the first extraction to the final repair.

No surprise line on the bill Equipment days and demolition are priced before the work happens, not discovered on the invoice.

Local Austin crew Dispatched from the north metro, never routed through an out-of-state call center.

Certified & accredited

Certified and licensed water damage restoration

Certified and licensed mold remediation and removal

How it works

Our restoration process

Four steps, starting the moment you call.

1

Call & Dispatch

Tell us what happened. A local crew is dispatched on the call, and how fast we reach you depends on traffic and where you are.

2

Extract & Stabilize

We stop the source, pump out standing water, and set drying equipment.

3

Dry & Monitor

Air movers and dehumidifiers run while we track moisture daily to dry standard.

4

Repair & Reinstall

Drywall, texture, trim, and paint go back so the room reads finished.

Insurance-savvy from the first call

Documented to claim standard from the first hour

We document the loss to claim standard from the moment we arrive — photos, moisture readings by room, and a scope that maps to your policy. Then we bill your insurer directly for the covered work.

See how claims work in Texas

Mold removal in the older part of Manor often means opening a wall that used to face the weather. When a bath, a laundry or a back bedroom was added onto one of these houses, the original exterior wall generally stayed where it was: lap siding, building paper, sheathing, and whatever insulation somebody pushed in later. That wall was built to shed water outward and dry into open air. Buried in the middle of a house, it can do neither, so moisture that reaches it sits in the assembly instead of leaving.

The symptoms show up on the newer side. The smell is strongest in the addition, staining appears on ordinary drywall in the newest room, and the growth is on the back of that board and on the face of the old sheathing behind it. Where the seam also happens to be where a slab addition meets a floor framed over a crawl space, water settles at the transition and works on both, which is a different scope from the one-room job people picture when they call a mold removal company.

Opening the seam without spreading it through the house

We cut from the newer side, because that is ordinary drywall and it keeps us out of the old assembly until we know what is in it. The work zone gets sheeted in poly and held under negative pressure with a HEPA scrubber running throughout, and everything porous leaves the containment bagged. Drywall and insulation come out to the line the meter draws. The old sheathing face is HEPA-vacuumed and treated where it is sound and removed where it is holding water, because a treated surface over a wet board is a repeat call. Then the cavity dries under directed air, read every day until the framing holds a dry number.

The opening made from the newer side, so the old assembly is exposed on purpose rather than by accident
Poly containment under negative air with HEPA filtration from the first cut to the last
Old sheathing vacuumed and treated where sound, removed where it is still holding water
The cavity dried on daily readings, including the floor transition where the two halves meet

Write-ups matter more than usual on these. A scope that says eight feet of wall does not tell an adjuster that two different assemblies came out of it and that the removal ran across a change in floor system, and an underwritten scope gets underpaid. So the write-up names each assembly separately and says where the floor system changes. Call (512) 271-5099.

Good to know

Frequently asked questions

The leak was in the old kitchen. Why does the new bathroom smell?

Because the wall between them is not a normal partition. It was the outside of the house once, so it still has siding and paper in it, and water that gets in there travels along that layer and surfaces on whichever side has ordinary drywall. That is nearly always the newer room. It is also why wiping down the wall in the room that smells accomplishes nothing: the colony is on the other face of the board.

Does the old siding have to come out of the wall?

Only where it is wet or colonized. Old sheathing and lap siding are not porous the way drywall paper and fiberglass are, so where they read dry we HEPA-vacuum, treat and leave them in place. Where a board is holding water, no amount of treatment fixes it and it has to come out so the cavity can actually dry. That decision comes off the meter, and you will hear the reading rather than an opinion.

How can you price this before the wall is open?

We price what we can see and say plainly what we cannot. On the first visit you get the containment, the removal we know is coming, the equipment and the daily monitoring as real numbers. What stays open is how far the material runs, because on an added-on house the assembly changes partway through. We call you before the scope grows rather than producing a bigger invoice at the end.

It is the only full bathroom in the house. Do we have to move out?

That is a scheduling question and we plan around it. Containment is normally one room, sealed and under negative pressure, and the rest of the house stays livable. Where the affected room is the only bath, we sequence the work so the fixtures come out and go back in the shortest window we can manage, and you hear that window before the poly goes up. If the honest answer is that you should be somewhere else for two nights, you will hear that too.

Services in Manor