About Austin Flood & Leak Restoration
A local water damage restoration company working the Austin metro, with one crew on your job from the first pump to the last coat of texture.
- We bill your insurer directly
- IICRC-certified crews
A local crew, not a dispatch network
The technician who answers at 2 a.m. is one of the people who will be standing in your hallway. We run out of trucks staged on the north side of the metro, so the equipment arrives with the crew instead of on a second trip.
- IICRC-certified for water damage restoration and mold remediation
- One crew from extraction through the repair, no handoff to a subcontractor
- Residential water losses are the whole business, nothing else bolted on
The same four steps, in this order, every time
On the phone
What failed, whether it is still running, and what the water came out of. A crew loads out while that conversation is happening.
Photographed, then categorized
Nothing moves until the loss is shot where it sits and the water is categorized under the IICRC S500 standard. That call decides what dries and what comes out.
The wet edge, mapped
Meters and a thermal camera find the boundary, which is almost never where the stain ends, and it goes on paper before extraction starts.
Dried to a reading
Equipment stays until the material meters dry against an unaffected reading in the same house, with the numbers logged each day.
The jobs we take, and the ones we hand off
Water that started inside the house
Burst and freeze-split supply lines, water heaters and appliances that let go, roof and ceiling leaks after a storm, sewage backups, and the mold removal that follows a leak nobody dried properly.
Water that came from outside, and the trades
Rising water off a creek or a yard sits under flood coverage and belongs to contractors who do only that. Shingles belong to a roofer and pipe repair to a plumber; we work the interior alongside both.
Every job builds a file, and you get the same one your adjuster gets: dated photos, the category call, moisture readings by room for each day the equipment ran, and a line-item scope. What we will not do is predict how your claim lands. How claims work in Texas covers that part, and the contact page has both ways to reach us.
Areas We Serve Across the Austin Metro
Local response across Travis, Williamson, and Hays counties.
Ask the hard questions before you hire anyone
Call (512) 271-5099 and describe what happened. You get a technician, a straight read on whether this needs a crew tonight or a fan and a callback, and no pressure either way.