Local water damage crew working in an Austin-area home with air movers and a dehumidifier — Our crew · Austin metro

Why Lakeway homeowners call us

A local crew that shows up and does it right

Dried to a reading Equipment stays until the material meters dry, not until the surface feels dry.

One crew, start to finish The same local crew from the first extraction to the final repair.

No surprise line on the bill Equipment days and demolition are priced before the work happens, not discovered on the invoice.

Local Austin crew Dispatched from the north metro, never routed through an out-of-state call center.

Certified & accredited

Certified and licensed water damage restoration

Certified and licensed mold remediation and removal

How it works

Our restoration process

Four steps, starting the moment you call.

1

Call & Dispatch

Tell us what happened. A local crew is dispatched on the call, and how fast we reach you depends on traffic and where you are.

2

Extract & Stabilize

We stop the source, pump out standing water, and set drying equipment.

3

Dry & Monitor

Air movers and dehumidifiers run while we track moisture daily to dry standard.

4

Repair & Reinstall

Drywall, texture, trim, and paint go back so the room reads finished.

Insurance-savvy from the first call

Documented to claim standard from the first hour

We document the loss to claim standard from the moment we arrive — photos, moisture readings by room, and a scope that maps to your policy. Then we bill your insurer directly for the covered work.

See how claims work in Texas

Most Lakeway mold calls start with a smell instead of a stain. A room reads damp and stale, the paint looks fine, and the growth is on the back of the drywall where nobody has looked. That is the ordinary case. Mold grows toward the water, so the patch you can see is the far edge of it rather than the middle.

Houses out here make it easy to miss. A room at the bottom of the grade, a guest wing, a media room off the main hall: these are rooms a family may not walk through for a week at a time, and a wall with stone outside and finished millwork inside gives away nothing. By the time the smell carries into the hall, the cavity has been wet long enough to matter.

Sizing the containment to the room, not to the patch

A twelve-square-foot wet spot in a great room with a twenty-foot ceiling is not a small containment. Negative air is sized by the volume of the space and the air changes we need out of it, so the machine that would handle a hall bath is the wrong machine here. We build the barrier around the work and around the path the material takes out of the house, hold the space under negative pressure, and run HEPA scrubbers the whole time the wall is open. Poly and taped edges protect the stone, the cabinetry, and the floor the crew has to cross, because mold removal that wrecks the finish on the way out is only half a job.

Moisture mapped with meters and a thermal camera before a single cut is made
Containment and negative air sized to the volume of the room, not to the size of the stain
Porous material bagged inside the barrier, sound framing HEPA-vacuumed and treated
The line that fed it dried down to a number, then checked again a day later

Mold remediation that follows a covered water loss usually rides on the same claim as the water. Every room gets a dated reading in the log, the wall is photographed before the barrier hides it, and what reaches your adjuster is a scope rather than a summary of one. What the policy covers is their decision, not ours, and you will hear what we are seeing either way. Call (512) 271-5099 and ask what the readings are before anything comes out of a wall.

Good to know

Frequently asked questions

The wet spot is small and the room is huge. Do you have to seal off the whole thing?

The barrier goes around the work, not around the house, but it has to hold negative pressure, and that is set by the volume of air behind it. A room with a twenty-foot ceiling needs a bigger scrubber and more air changes than the same floor area under an eight-foot ceiling. We size it on site and show you where the barrier lands before we build it.

We wet-vacced that floor and ran fans on it months ago. How did mold still grow?

Because a wet vac pulls water off a floor, not out of a wall. Fans dried the surface while the bottom plate, the insulation, and the back of the drywall stayed wet, and nobody put a meter on any of it. Two days is all growth needs behind a closed wall, and the room looked finished the whole time.

Can you work around custom cabinetry and stone?

That is most of the planning on a job like this. Cabinet boxes often come off in one piece and go back, and a toe kick or a filler panel is cheap to replace and gives us access without pulling a whole run. We protect the route from the containment to the door too, because the crew walks it a hundred times.

Will the smell be gone when you leave?

It should be, and if it is not, something is still wet. Odor after a proper removal means moisture behind another surface, so we go back to the meter instead of reaching for a deodorizer. Fragrance sprayed over a damp cavity is how a mold problem gets a second life.

Services in Lakeway