Local water damage crew working in an Austin-area home with air movers and a dehumidifier — Our crew · Austin metro

Why Lago Vista homeowners call us

A local crew that shows up and does it right

Dried to a reading Equipment stays until the material meters dry, not until the surface feels dry.

One crew, start to finish The same local crew from the first extraction to the final repair.

No surprise line on the bill Equipment days and demolition are priced before the work happens, not discovered on the invoice.

Local Austin crew Dispatched from the north metro, never routed through an out-of-state call center.

Certified & accredited

Certified and licensed water damage restoration

Certified and licensed mold remediation and removal

How it works

Our restoration process

Four steps, starting the moment you call.

1

Call & Dispatch

Tell us what happened. A local crew is dispatched on the call, and how fast we reach you depends on traffic and where you are.

2

Extract & Stabilize

We stop the source, pump out standing water, and set drying equipment.

3

Dry & Monitor

Air movers and dehumidifiers run while we track moisture daily to dry standard.

4

Repair & Reinstall

Drywall, texture, trim, and paint go back so the room reads finished.

Insurance-savvy from the first call

Documented to claim standard from the first hour

We document the loss to claim standard from the moment we arrive — photos, moisture readings by room, and a scope that maps to your policy. Then we bill your insurer directly for the covered work.

See how claims work in Texas

Roof water damage in an older Lago Vista house often comes in through something the house stopped using years ago. Decades of upgrades leave holes behind. The flue from a furnace or water heater that was swapped for a sealed unit. An attic exhaust fan nobody has run since the air conditioning was redone. A swamp cooler curb. A plumbing vent from a bathroom that moved. Each one got capped, sealed, or shingled over on a hot afternoon, and none has been looked at since, because nothing in the house depends on it.

Inside, they behave like a slow drip rather than a storm event. Small volume, every rain, the same spot. The insulation right under the penetration stays damp between rains, the decking around it darkens, and the ceiling shows a ring that grows a little each season. A roofer walking a young roof looking for storm damage is not necessarily going to flag an old capped stub, which is why these run for years.

Our half, and the roofer's half

We work the inside. The attic gets read with a meter and infrared, wet insulation comes out where the numbers condemn it, the decking and framing are dried and re-read daily, and the decking gets checked for growth wherever the water has been arriving for months. The ceiling is opened only where the readings ask for it, then rebuilt and textured. We also mark the entry point from the attic side and give the roofer a measurement off the ridge and the gable, so nobody spends a morning hunting for a hole the size of a fist.

Attic mapped with meter and infrared before any ceiling comes down
Wet insulation out, then the sheathing and rafters worked down on daily numbers
The decking checked for growth where a leak has been running for seasons
The penetration located and measured from inside, so the roof repair goes to the right spot

Roof water damage repair in Lago Vista, TX

A leak that has been arriving quietly for a long time raises a duration question, and we answer it with evidence rather than opinion: the condition of the decking, the readings, and dated photographs of what the attic looked like when we opened it. Your roofer's invoice covers the penetration. Ours covers what the water did under it. The carrier decides what it pays for. Call (512) 271-5099 and tell us how long that ring has been there and whether it grows after rain.

Good to know

Frequently asked questions

This roof was replaced not long ago. Why is water still getting in?

Because the leak is usually older than the roof. When a house is re-roofed, existing penetrations get re-flashed or covered rather than removed, and an abandoned flue or fan curb is easy to seal cheaply and forget. New shingles around an old hole do not fix the old hole. That is why a leak can survive two re-roofs and still be dripping into the same bay.

How do you find it from inside?

Daylight first, with the attic lights off, because a lot of these show themselves. After that it is staining on the underside of the decking, rust tracks on nails, meter readings across the bays, and infrared where the surface temperatures cooperate. Once we have the spot we measure it off two fixed points and mark it, so it can be found on the roof without guesswork.

If we are not using that vent, can it just be removed?

That is a roofing question and the answer is usually yes: the stub comes out, the decking is patched, and the shingles are woven back in. It is often cheaper than trying to re-seal something that has already failed once. We do not do that work, and we are not going to pretend to price it. What we can do is tell your roofer exactly where it is and what it has been doing.

The decking is dark around the opening. Is that mold?

It might be, and it might be old water staining, and the difference matters. Wood that has been damp on and off for seasons grows surface mold on the sheathing, which cleans and treats where the wood is still sound. Decking that has gone soft or delaminated is a roofing repair, not a cleaning. We give you a straight read on which one is up there before anybody quotes anything.

Services in Lago Vista