Local water damage crew working in an Austin-area home with air movers and a dehumidifier — Our crew · Austin metro

Why Dripping Springs homeowners call us

A local crew that shows up and does it right

Dried to a reading Equipment stays until the material meters dry, not until the surface feels dry.

One crew, start to finish The same local crew from the first extraction to the final repair.

No surprise line on the bill Equipment days and demolition are priced before the work happens, not discovered on the invoice.

Local Austin crew Dispatched from the north metro, never routed through an out-of-state call center.

Certified & accredited

Certified and licensed water damage restoration

Certified and licensed mold remediation and removal

How it works

Our restoration process

Four steps, starting the moment you call.

1

Call & Dispatch

Tell us what happened. A local crew is dispatched on the call, and how fast we reach you depends on traffic and where you are.

2

Extract & Stabilize

We stop the source, pump out standing water, and set drying equipment.

3

Dry & Monitor

Air movers and dehumidifiers run while we track moisture daily to dry standard.

4

Repair & Reinstall

Drywall, texture, trim, and paint go back so the room reads finished.

Insurance-savvy from the first call

Documented to claim standard from the first hour

We document the loss to claim standard from the moment we arrive — photos, moisture readings by room, and a scope that maps to your policy. Then we bill your insurer directly for the covered work.

See how claims work in Texas

Roof water damage from a skylight does not behave like a roof leak, and Dripping Springs houses are full of skylights. Vaulted great rooms, long ranch plans with dark middles, and the tube lights that got added to bathrooms and closets later. Every one is a hole in the roof with a curb and a flashing kit around it, and the flashing kit is what gives out, usually at the head or in the mitered corners, sometimes at a curb that was built shorter than the shingle course wanted.

Where the water goes next is what makes these hard to find. It runs down the inside of the shaft, the finished drywall chase between the opening in the roof and the opening in the ceiling, and it never touches the attic floor. So the attic reads dry, the ceiling around the skylight looks fine, and the only tell is a damp line at a shaft corner, a lifted seam of tape, or a stain that starts high on the shaft wall and works down.

Drying a shaft nobody can get behind

We read it from the room side, up the shaft, on a grid, because the wet band is narrow and easy to walk past. The insulation wrapped around the outside of that chase gets checked as well, since a soaked blanket around a box will keep the box wet for weeks. An inspection opening goes in at the bottom corner where water collects, air is moved through the shaft rather than at it, and readings run daily until the framing around the opening holds. Then the drywall, tape, and finish go back. The curb, the flashing kit, and the unit itself belong to a roofer, and we tell them where the water came through.

The shaft read from the room side on a grid, not judged from a ceiling stain
Insulation around the outside of the chase checked, since a wet wrap keeps it wet
An inspection opening at the bottom corner of the shaft, where the water collects
Framing at the roof opening dried on daily readings before the finish goes back

Roof water damage repair in Dripping Springs, TX

Skylights have a service life, and a unit old enough to have a failed seal or a cracked curb is a replacement conversation rather than a re-sealing one. That call is your roofer's. Ours is the water: where it entered, what it wet, how far down the shaft it traveled, and what has to be rebuilt. All of it goes in the file with dated photographs and readings, and your carrier decides the claim. Call (512) 271-5099 and tell us which side of the shaft is wet.

Good to know

Frequently asked questions

The attic is dry. How can it be the skylight?

Because a skylight shaft is a sealed box that runs from the roof opening down to the ceiling, and water inside it never reaches the attic floor. It runs the inside face of that chase and shows up low, often at a corner where two sheets of drywall meet. An attic inspection can come back completely clean while the shaft eight feet away is wet, and that is the normal pattern rather than a strange one.

Can the skylight be resealed, or does it get replaced?

Your roofer decides that, and it usually comes down to age and what failed. A flashing kit that has lifted can often be reworked. A unit with a failed seal between the panes, a cracked dome, or a rotted curb is a replacement, and re-sealing it just buys a season. We do not do that work and will not quote it. What we can do is show whoever does exactly where the water came in.

There is a tube light in the bathroom doing the same thing. Same problem?

Usually the same family of problem. A tube light is a smaller opening with the same flashing at the roof and a reflective tube instead of a drywall shaft, so water runs the tube and drips out around the ceiling diffuser. It wets a smaller area, which means people leave it longer, which means the framing around the opening can be wetter than the ceiling suggests. It gets read the same way.

Will the whole shaft have to be rebuilt?

Not usually. Most of these come down to the bottom two or three feet of one or two faces, because that is where the water collected and where the tape lets go. We cut back to sound board, dry the framing behind it, and rebuild with matching texture. Where the shaft has been wet for a long time and the board has gone soft top to bottom, more comes out, and you will see the readings that made that call.

Services in Dripping Springs